How hard is it to reply to your emails? Seriously people. I need to keep these tickets open until I hear that the issue is resolved and so if you don't respond to me, I'm gonna take that to mean you are no longer having the issue you called in about and closing the ticket. And if you call back and we have to open a new ticket because the issue was continuing then I go....

Work venting


when I get home and troll a Left 4 Dead game and that's no good for anyone.