So, many of you saw the post I made last night about being a lady with hair on my chin and getting crap for it (http://groupthink.jezebel.com/i-have-a-hairy...). At the urging of my boyfriend and a lot of GTers I called the place this morning and spoke with a manager. He said he has had other complaints about this employee and will talk with him/possibly fire him if he doesn't shape up. I don't know if he was telling the truth about firing the guy or just trying to make me feel better but whatever, it worked, I feel 100% better. And at first I felt bad that he might get fired, like I was doing this to him or something, but he deserves it! I worked in customer service for a looonnnggg time and would never even think to say something like that to anyone.